Best Florida Storage is dedicated to providing you with the BEST in customer service. Below are the answers to many of the most commonly asked questions. If your questions are not answered here, please feel free to contact your nearest facility and speak to one of our Self Storage Professionals
How long do I have to sign up for?
We offer month to month leases for storage units and month to month or annual leases for warehouses, retail space, and executive offices. Whatever your needs are, we aim to accommodate them.
When can I get to my belongings?
Our gate access hours are different store by store. Some of our stores offer 24 hour convenience for the business or commercial professional. Contact the store nearest you for their individual gate hours. Our office hours are from 9:00 am- 6:00 pm, Monday-Saturday and 9:00 am to 2:00 pm on Sunday. Some of our offices are closed on Sunday, check with the store nearest you. After hour appointments are available for our customer's convenience.
Do you offer a mover?
Although we don't have movers at our properties, we can give you the names of a few local movers who will be happy to help you move in. We also offer FREE use of our moving truck at move-in. Please contact a facility near you for full details. We have U-Haul trucks available and we would also be more than happy to recommend a local reliable mover.
How can I make a payment?
Payments can be processed by mail, in person or through our website. You may also arrange to have payment automatically deducted from your credit card. Please ask your manager about this feature. All of our facilities are equipped with a payment drop box; however, we do not recommend this for cash payments.
What sizes do you have and how much do they cost?
We have a wide variety of unit sizes to meet your needs. Unit sizes and prices vary by location. Please contact a facility near you for available sizes and prices.
How do I calculate how much storage space to rent?
Our expert managers can assist you in determining the right size. Just give us a brief description of what will be stored and we'll help you determine how much space is needed.
What forms of payment do you accept?
We accept cash, checks, money orders along with Visa, Mastercard, Discover and American Express. Please ask about our credit card auto-pay program.
Do you sell Locks, Packing and Moving supplies?
Yes, High quality locks with a Lifetime Warranty at a discounted price! We also offer boxes and moving supplies. If purchased the day of lease signing you will receive a 10% discount on moving boxes and moving supplies.
Do you have outdoor storage for boats, RVs and other vehicles?
Yes, we have space for Boats, RVs, Commercial Vehicles, Semi-trailers, Trucks and Cars at several locations. Give us a call and we'll be happy to show you.